Depending on the long-distance moving project, we can provide any kind of packing materials.
We sell moving boxes, wardrobe boxes, TV boxes, packing wrap, bubble wrap, packing paper, etc. The materials could be delivered free of charge or billed to the customer, depending on the package chosen by the latter.
Usually, if the customer is fully satisfied with the service provided, tips constitute between 2 and 5% of the total invoiced amount.
There are many articles about tipping movers.
Our opinion is as follows: We encourage our clients to tip the movers according to their performance.
The cheapest times to make a long-distance move in Canada are between the months of:
Other times of the year are considered more expensive due to harsher weather conditions in winter (late December – early March) or because of peak moving season (between May and July) when prices are much higher.
Our company stands out from the competition with a complex employee selection system that includes:
We only accept confirmations made in writing either by email at info@total-distance.ca or by text message at (844) 505-3434. The reservation of our services is completed upon payment of the deposit only.
For any long-distance move, we require a deposit to hire our company of approximately 10% of the overall cost of the service. The deposit is not reimbursable, but it is transferable for another date or to another person.
The company signs a moving contract with all customers with no exception and this represents a guarantee of execution of the work without fault.
Certainly yes. If, apart from the departure address and the arrival address, there will be another or other intermediate destinations, the price will be adjusted according to the deviation and the route to be taken.
Payment for our long-distance moving services is done in a few steps: the first step is the deposit (about 10% of the total amount); the second step is after loading the truck (40%) at the pickup location; and the last one is the settlement of the final payment before unloading (40%), arrived at final address.
Our customers can use various payment methods for our services: credit card, Interac transfer, bank draft, certified cheque, cash.
Extras during a long-distance move can occur in the following cases:
Absolutely. The representatives of our company regularly undertake visits to our customers in order to know as many details as possible to get the right quote.
It is possible with us. However, a long-distance move should ideally take place during the summer period when there are fewer risks on the roads and the temperature allows us working with fewer resources.
Depending on the time of year, a long-distance move should be booked at least 2-4 weeks before the big day. However, Total Distance Solutions have the resources to provide even a last-minute and emergency long-distance moving service. A last-minute moving service can be provided if the company has availabilities for this purpose.
If we provide a standard long-distance moving service with the packing of large items only such as appliances and/or large furniture, we do it the same day. However, if the customer wants a complete packing service with boxing, we do it before the day of the move.
The packing of furniture and appliances is always included in the moving service. As for the service of boxing, packing, wrapping valuables, clothing and kitchen items – we charge the packing materials, the working hours and the traveling time of the teams additionally.
Generally, the size of the truck is established according to the belongings to be moved and the distance to be traveled and it can vary between 20 feet and up to 53-foot trailers.
The price of a move is strongly conditioned by several factors such as:
Therefore, a reliable moving company will ask for as much details and information as possible in order to offer the best price and all-inclusive packages.
