Customer Support for Any Long-Distance Moving Project
We take great pride in hiring positive, knowledgeable staff to do quotes for our clients. Being personable and friendly is key to offering excellent customer service and each of our agents are well-trained in interpersonal skills. Every question or concern is handled with professionalism. We always go the extra mile for our customers.
Our Customer Support knows all the particulars to make long-distance moving simple, anywhere across Canada and the US. We take into consideration all factors when creating a moving quote.
Whatever type of move you are making, our Customer Support will give you a comprehensive, clearly outlined quote with 99% flat rate fees. There are never any surprises or hidden costs. Transparency and honesty are integral to the Customer Support we offer our clients.
Our efficient Customer Support specializes in:
1. Residential moving quotes. Whether a large multi-bedroom home or a small studio apartment. No big residential property is too big or small.
2. Commercial moving quotes. No matter the size or complexity of your business, we can take care of all your long-distance moving needs.
3. Industrial moving quotes. Heavy equipment and furniture are no match for our movers. Our Customer Support can give you an accurate quote the very first time you call.
4. Interprovincial moving quotes. Moving from coast to coast is no match for our dedicated long-distance moving company.
5. International Canada-US moving Quotes. Moving down south has never been easier. We can provide a moving quote no matter which of the continental US states you are moving to.
6. Moving quotes for fragile, bulky, heavy, and extremely heavy objects. We have the very best equipment to do the job.
1. Online Quotes for Our Long-Distance Moving Services
Our Customer Support can offer you an incredibly accurate moving quote through an easy online form.
Why is getting an online moving quote so easy?
- Everything is in written form so there is never any guesswork.
- All items are listed in a clear and concise format so there are never any questions or unknowns.
- It's fast to give an accurate, individualized moving quote according to the detailed information given by the client.
- There’s no need to make an onsite visit taking up our customer’s valuable time.
Our Customer Support reps take in every meticulous detail in order to properly estimate the price of each move. If there are ever any questions, Customer Support will get in touch with you over the phone or through email to get additional information or to clarify.
Fill out the online form now for your free, personalized moving quote. We respond within 2-4 hours max (and only during business hours) with an accurate, detailed report of the cost of your move.
2. Quotes Over Phone and Telephonic Consultation
We prefer doing quotes through our online form because it's fast, simple, and efficient. We do, however, understand that sometimes you can't communicate all the information through our form, especially with special circumstances or particularities. In this case, our Customer Support will contact clients directly to discuss individual moving needs.
At any time during the moving process, you can contact Customer Support to get answers to any questions you may have. The details of your telephone conversation will be written in your contract as we require everything to be in writing and agreed upon by both us and the client. This prevents the possibility of miscommunication and misunderstanding.
If you call our Customer Support and can't get through to speak to a live agent, you will be directed to our voicemail. Leave us a message and we will get in touch with you promptly.
3. Onsite Estimates and Visits for Long-Distance Moving
Total Distance Solutions is a Montreal-based long-distance moving company and because of this, we are only able to offer in-person, onsite estimates in Quebec and Ontario.
While visiting your site, we will fill out a detailed questionnaire along with the client and make a comprehensive checklist of absolutely every item needing to be moved. No stone goes unturned, or in this case, no armchair or bench goes unnoticed.
We will also note any staircases, special equipment needed, packaging materials, etc. We are always honest and upfront with you if there are things that may require an extra fee. This will help us give you the most accurate moving quote so there will be no surprises later on.
In most cases, we can give onsite estimates in written form, on the day of or the next day as our onsite visit, but this will be dependent on the complexities of your individual move. If it's a pretty straightforward residential move, you could have your moving quote within a few hours of our visit. If it's a more complex move, you will receive your quote as soon as the next day.
If we aren't able to make it to your location for an onsite inspection, we can use technology. Since the Covid-19 pandemic hit, our society has gotten good at communicating online. We can offer a conference via Facetime, Zoom, TeamViewer, Microsoft Teams, Skype, Viber, WhatsApp, or whatever tool suits our customers' needs. We will stop at nothing to give our customer's a clear, concise, and accurate moving quote.
Just a Click Away!
Total Distance Solutions is a long-distance moving company that makes their clients' number one! We offer transparent and coherent moving quotes so there are never any misunderstandings, and you can rest easy knowing there will be no surprise costs.
So, what are you waiting for? Getting a free moving quote is just a click away. Or call our Customer Support now and let’s get your long-distance move underway!
